Update: Spotify down – This is how you can still use the app

Over 20,000 users reported problems with the music service Spotify. According to reports, mainly iPhone users around the world, but especially in North America and Europe, are said to be affected. If one opens the app on an iPhone, it has also crashed with our editorial team.

Spotify has announced on Twitter that the disruption is known. But what exactly it is about is still unclear. The music service should still work over the web.

If your app is also closed immediately after opening it, there is a trick how you can still use it: Switch off all your internet connections (both mobile data and WiFi – best in offline mode). Then open the app. If your downloaded offline songs are available, you can connect to the Internet and use all online features.

Update 2:55 pm: The app works again!